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SHIPPING INFO:

Within The Netherlands

The delivery time within The Netherlands is 1-3 business days,
although we always try to ship packages at the same day.
Orders placed after 16:00 noon can not be guaranteed to be shipped out at the same day.
The price for the shipping(till 30kg) within The Netherlands is - 6,95€

 

Outside The Netherlands

  • Europe 1 delivery time 2-5 business days
  • Europe 2 delivery time 3-5 business days
  • Cash on delivery/ rembours(ontvanger betaalt) - (NL) - 15,00 until 10kg, 18,50 above 10kg(Order amount max. 500€)
     
  • Pick up - free of charge  the goods can be picked up at our local store (Bilderdijkstraat 213 - 215bg 1053KT Amsterdam).
    If you choose this option - you will be notified when the package is ready to pick up.
    (mostly the same, or the next day). If you prefer to set up a convenient date, please contact us.

Europe 1 - Denmark, Germany, England, France, Italy, Luxemburg, Austria, Spain, UK, Sweden
Europe 2 - Bulgaria, Cyprus, Estland, Finland, Greece, Hungary, Ireland, Croatia, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovenia, Slowakije, Tsjechië

 

Outside EU:
Dear international customers, YES we do ship worldwide !
To do so, we must calculate shipping costs individually for some orders. 
Please contact us and we will get back to you asap to inform you towards the shipping costs and delivery time.

 

General Info: The shipping company is responsible for the speed of delivery, we are unfortunately not able to speed this up. The delivery times given on our page and by us are average values and serve as a guideline. As soon as the package leaves our Warehouse we hand over the responsibility for it to the respective service provider.

 

Return policy: Merchandise in an unsoiled, unworn condition may be returned within 7 days of receipt for refund(customer shipping date to be used). Merchandise may be returned within 8 - 14 days of receipt for customer's credit(customer delivery date to be used).

Please note, that we can only refund the returned goods, with a verifiable material defect. This means the item is either defective or it is not the item you have ordered. Furthermore please be aware that we only accept returns if the items are in an impeccable condition. This means, that all items can be returned to us as long as they are in the exact same brand new sealed condition as they were when they arrived you. This policy excludes products for which service or return is not handled directly by us.

Some returns needs to be handled directly by the respective companies or partners themselves. This ensures the fastest and best possible technical support and troubleshooting should an issue arise.